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(260) 755‑2016

About Us

Who are we?

Established at the beginning of 2010, Cell Phone City is a local family-operated cell phone repair business located in Fort Wayne, Indiana. We are the original and most experienced cell phone repair business in Fort Wayne. Our technical team consists of experts with the knowledge and repair industry certifications, to handle and repair the most delicate mobile device.

We are dedicated to providing our customers with the highest quality, transparent, and reliable smartphone service. To this end, we have also partnered with the best in the United States based parts suppliers, to supply us with the highest quality replacement parts. In an effort to minimize the inconvenience that the customer suffers, we service your phone in the shortest period possible without compromising the quality.

Why Choose Us

Get your repair started

At Cell Phone City, our focus is to give the customer a great experience from the moment they contact us. We stand out from the crowd, thanks to our upfront and honest approach.

01

Fast Cell Phone Repair Service

Most of our services are done the same day, some in less than an hour

02

High-Quality Parts and Testing

We don’t use second-hand or substandard parts and we test everything multiple times before we give it back to you

03

Transparency

Straightforward and honest communication with our team

Amazing facts about Cell Phone City

Being the first cell phone repair service providers in Fort Wayne was challenging but it also came with its share of blessings. Over the years we have amassed immense knowledge of cell phone technology, the local community, and business in general. We also have the strongest network of suppliers all located in the United States and are therefore reliable and fast. Contact us today and for a free quote or answer to your question.

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Client Works

Constantly Learning

We are a team of naturally curious and innovative people. However, learning through curiosity alone cannot help us achieve maximum potential in this business. We have organized training programs that must be completed to complete various aspects of our work.

At Cell Phone City your phone will be repaired by an iFixit Master Technician. This ensures your phone is in the most experienced and knowledgeable hands in the industry. A promise no other store can offer you. Issues such as; phone repair, diagnoses, troubleshooting, quotes and customer service are all addressed by certified experts. This has helped us stay on top of the industry and manage the customer experience. Through such strategies, we are also able to handle cell phones with the latest technology on the market.

We Love Technology

Smartphone technology and use have been increasing at a tremendous rate in recent years. Everyone in the cell phone repair business, therefore, needs to keep up with the latest trends and devices. Luckily, the Cell Phone City team loves to stay on top of the cell phone world. Our exploratory nature has helped us stay up to date on the most current cell phone repair techniques and technology. As a result, our repair work has continued to become more and more efficient as we grow.

Client Testimonials

What our clients say

We also take our customers’ feedback seriously. We want to continuously improve and meet your needs. Contact us today if you have any comments or recommendations on ways we can improve our service to the community we serve.

John Farris
John Farris
Local Guide · 55 reviews · 99 photos
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I've visited Cell Phone City in the Northcrest shopping center on 3 occasions. All have been great experiences. Most recently I stopped by to have a cracked camera screen repaired. Entering the store I'm always promptly greeted by the store owner. He was quickly able to give me a price estimate (60% cheaper than a local competitor, $70 vs $150) the part he needed was out of stock but he told me he could have it the next day. The next day he called me and I went to have the part changed. It took about a half hour and looks and works great. This is a locally owned business worth supporting!!!
IDont3venCare _
IDont3venCare _
1 review
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Had a small issue with my phone and he knew a workaround that I didn’t didn’t ask for payment have also been there before for new screens always quick and priced lower than other places
Richard Johnston
Richard Johnston
Positive: Professionalism, Quality, Responsiveness, Value
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I had a problem with my ear speaker. I had visited another repair store and they told me it would take 7 hours to repair. I then remembered Cell Phone City. Called and spoke with the owner. Phone was repaired in one hour. Awesome service and very reasonable.
Zach West
Zach West
Local Guide · 41 reviews · 10 photos
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They got me in same day with little notice and fixed my cracked screen.
Anna
Anna
Positive: Professionalism, Quality, Responsiveness, Value
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They got me in same day with little notice and fixed my cracked screen.
Kristen Forti
Kristen Forti
Local Guide · 51 reviews · 12 photos
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Fixed my screen fast!! Works great
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